Shipping & Exchange Policies
Things to Know
Shipping
Please note that fulfillment times may be longer due to high volume of orders and dyeing + drying time.
Allow 2-15 business days for regular orders to be processed.
Allow 10-20 business days for large restock day orders to be processed.
Shipping estimates ie. DHL 1-2 DAY Express begin once the order is processed and scanned by the shipping company. This means that when you receive your fulfillment email, our shipping manager has printed your label and attached it to your order - This does not mean it is has been picked up by the shipping company
Exchanges
NO returns.
Exchanges will be accepted within 14 days of receiving your order. The customer will ship the item and be responsible for any shipping costs, then we will ship the new item back upon review.
Email us with with any other order questions at: hello@wura.co 🤎